Connect WooCommerce and Klaviyo for profiles and events.
Use Klaviyo customer profiles to enrich WooCommerce events, and send shopping events from your store to Klaviyo.
Use Klaviyo customer profiles to enrich WooCommerce events, and send shopping events from your store to Klaviyo. Set up profile access and event delivery separately.
Convbox TrackingMatch customer profiles & deliver eventsKlaviyoMatch profiles to events.
Customer context
Use Klaviyo customer profiles to enrich tracking for your WooCommerce store.
Lifecycle events
Send WooCommerce shopping events through Convbox Tracking to Klaviyo for lifecycle marketing.
Test a shopping journey.
Check that Klaviyo profiles match your store events, then confirm that a test shopping event arrives in Klaviyo. Review automation triggers before using the event to send messages.
Customer profile access and shopping event delivery are configured separately. Use the intended events in your automations and review trigger rules before sending messages. Available events and fields depend on your setup.
Setup steps.
Review your sources. Connect your tools. Verify the signals.
- Step 01
Review your setup
Identify the store, marketing platform account, existing event sources and automations that will use the new events.
- Step 02
Connect profiles and configure events
Connect Klaviyo as a customer profile source. In the Pixel menu, select Klaviyo as a destination, choose events and confirm the Private API key. Completing destination setup starts event delivery in Live status.
- Step 03
Test events, then configure automations
Run a test journey and inspect the received events in Klaviyo Profiles. Separately check profile matching. Set the intended Convbox events as flow triggers, review filters and preview messages before activating a flow.
Setup guides.
Follow the guides for profile access and event delivery, then verify each part of your connection.
About Convbox TrackingSet up Klaviyo event delivery
Select shopping events, configure the API key and verify delivery before setting up flow triggers.
Compare Convbox and Klaviyo event coverage
Compare segments built from native and Convbox events to check shopper coverage.
Prepare your Klaviyo Private API key
Generate the account credential used by the Klaviyo connection; configure profile access and event delivery separately.
Setup questions
What do I need before setup?
- Access to the relevant WooCommerce and Klaviyo accounts.
- The connected store, supported events, available fields and consent settings.
- Existing event sources, automation triggers and rules that prevent duplicate messages.
How do I verify the setup?
- The intended store and accounts are selected.
- Customer profiles match the intended store events, with the expected matching fields.
- A test event is received in Klaviyo with the intended event name and fields.
- Automations use the intended events and include rules to prevent duplicate messages.
- Consent settings and existing event senders have been reviewed.
Will these events trigger my existing automations automatically?
Check that each automation uses the intended event as its trigger. Verify the received events and review the trigger rules and message content before activating it.
Should I remove existing tracking first?
Review which tools send each event before changing your setup. Check the destination settings to coordinate event sources and deduplication, then test the resulting configuration.
Does Tracking create marketing automations?
No. Tracking supplies events. Create or update automations in Klaviyo, then review their triggers, message content and duplicate-send rules before activation.
When does Klaviyo start receiving events?
The destination becomes Live when you complete setup in Tracking. Event delivery starts then; review and activate any new email flows separately in Klaviyo.
Get integration help.
Share your tools and goal. We’ll help you choose a connection.
support@rto.aiOpens your email app. Review and send the draft to contact us.