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Privacy Policy

Privacy Policy

It is the policy of Convbox Digital Limited to respect your privacy regarding any information we may collect while install our app or visit our site. This Privacy Policy applies to and RTO apps including Omnitrack series of apps (hereinafter, “Convbox Digital Limited”, “us”, “we”, “app” or “”). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website or App. What information may be collected on our Website and App, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and App and does not apply to our collection of information from other sources.

Google API Services Disclosure

RTO uses Google's Application Programming Interface (API) Services to enable the user authorization feature for accessing the RTO platform (i.e. use of your Gmail account to login to the RTO platform). RTO 's use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Collection of your Personal Information

When you visit, our site may collects some non-personally-identifying information such as the browser type, language preference, the date and time of each visitor request. we may also collects some potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users

When you install RTO apps, we may collect following infos from your shopify account

  • View Shopify account data: Only for customers using our app – email, store url and name.
  • View products:
    read_products – Access to Product, Product Variant, Product Image, Collect, Custom Collection, and Smart Collection. read_product_listings – Access to Product Listing, and Collection Listing.
  • Manage your Online Store
    read_themes and write_themes – Access to Asset and Theme.
    read_script_tags and write_script_tags – Access to Script Tag.

How Do We Use Your Personal Information

  1. Helping us to establish and verify the identity of users, and to keep user accounts secure
  2. Manage users’ accounts or memberships.
  3. Providing Services and support to users.
  4. Providing users with product or Service updates, promotional notices and offers, and other information about RTO.
  5. Corresponding with you, and responding to your questions, inquiries, comments, and instructions.
  6. Complying with applicable laws.

Sharing Your Personal Information

We don’t share any personally identifying information publicly or with third-parties, except when required to by law. we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive.

Note to Residents of the European Union: In order to comply with the requirements of the European General Data Protection Regulation (GDPR) for our European users, this Privacy Statement outlines the legal basis on which we process your Personal Data and provides other information required by the GDPR.

Changes to Privacy Policy

Convbox Digital Limited reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account.

Contact Information

If you have any questions about our privacy policy, please feel free to contact us.