Klaviyo

Recover more Shopify shoppers.

Recover missed shoppers with Retainly, connect profiles and events with Tracking, and measure email-driven revenue with Analytics.

Explore capabilities & setup View documentation

Available features.

Choose the features and connections you need.

Convbox Retainly

Recover missed shoppers.

For Shopify stores, Retainly clones selected Klaviyo abandonment flows and adds filters to prevent duplicate messages. Review the drafts before activation.

Explore Retainly

DATA PATH

Shopper events → Convbox Retainly → Klaviyo flows

Preview triggers, filters, and email content before activation.

Convbox Tracking

Connect customer profiles and shopping events.

Use Klaviyo customer profiles to enrich store events, and send shopping events from your store to Klaviyo. Configure these two data directions separately.

Explore Tracking

DATA PATH

Klaviyo profiles → Convbox; store events → Convbox Tracking → Klaviyo

Confirm the receiving account and event scope, then test delivery and review existing automation triggers.

Convbox Analytics

Measure revenue attributed to your emails.

Use UTM-tagged links in Klaviyo campaigns and automated emails to attribute store visits, orders and revenue. This measures activity on your store; it does not import email account reports.

Explore Analytics

DATA PATH

Klaviyo UTM links → store visits and orders → Convbox Analytics

Check source, medium and campaign tags on a sample landing URL.

Before you connect.

Account access: Access to the Klaviyo account used by your store.
Events to measure: The store, shopping events and marketing automations you want to connect.
Validation plan: A test shopping journey and a list of existing event sources and automation triggers.
Email campaign links: Links from campaigns and automated emails, including source, medium and campaign parameters for Analytics.
Existing recovery flows: For Retainly, you need a Shopify store, existing Klaviyo abandonment flows and permission to review and clone them.

Setup note: Tracking starts sending events when the Klaviyo destination setup is completed. Retainly creates draft flows that you review and activate separately in Klaviyo.