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Emarsys

Connect Emarsys profiles and shopping events.

Use Convbox Tracking to read customer profiles from Emarsys and send store events to Emarsys.

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Available features.

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Convbox Tracking

Connect customer profiles and shopping events.

Use Emarsys customer profiles to enrich store events, and send shopping events from your store to Emarsys. Configure these two data directions separately.

Explore Tracking
DATA PATH

Emarsys profiles → Convbox; store events → Convbox Tracking → Emarsys

Confirm the receiving account and event scope, then test delivery and review existing automation triggers.

Before you connect.

Account access
Access to the Emarsys account used by your store.
Events to measure
The store, shopping events and marketing automations you want to connect.
Validation plan
A test shopping journey and a list of existing event sources and automation triggers.

Setup note: Validate customer profile access and shopping event delivery separately. Review trigger rules before activating marketing automations.

Setup guides.

Use these resources to configure Emarsys and check your setup before relying on the data.

CONVBOX HELP CENTER

Connect Emarsys to profile stitching

Create OpenID Connect credentials and configure the required API permissions.

Explore the Convbox help center

Explore Emarsys connections.

Find the tools you use together. Each card shows how Convbox connects their data, events, or reporting.

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